PACKAGE A – PHP 1,235 including charges
4 packs of 1 piece Chickenjoy or Spicy Chickenjoy with Spaghetti
4 cans of Softdrinks Regular
4 pieces of Cheesy Yumburger
4 pieces of Peach Mango Pie

PACKAGE B – PHP 1,635 including charges
6 packs of 1 piece Burger Steak
6 pieces of Yumburger
6 cans of Softdrinks Regular
6 cups of Extra Rice
6 pieces of Peach Mango Pie
6 packs of Jolly Spaghetti

PACKAGE C – PHP 1,835 including charges
1 Bucket of 8 pieces Chickenjoy or Spicy Chickenjoy
4 packs of Jolly Spaghetti
8 cans of Softdrinks Regular
4 pieces of Cheesy Yumburger
8 pieces of Peach Mango Pie

PACKAGE D – PHP 2,135 including charges
1 Bucket of 8 pieces Chickenjoy or Spicy Chickenjoy
4 packs of Jolly Spaghetti
8 cans of Softdrinks Regular
4 pieces of Cheesy Yumburger
8 cups of Extra Rice
8 pieces of Peach Mango Pie

PACKAGE E – PHP 2,635 including charges
2 Buckets of 6 pieces Chickenjoy or Spicy Chickenjoy
6 pieces of Yumburger
6 cans of Softdrinks Regular
6 packs of Palabok Fiesta
6 cups of Extra Rice
6 pieces of Peach Mango Pie

PACKAGE F – PHP 3,135 including charges
2 Buckets of 8 pieces of Chickenjoy or Spicy Chickenjoy
8 packs of Jolly Spaghetti
8 cans of Softdrinks Regular
8 pieces of Cheesy Yumburger
8 cups of Extra Rice
8 pieces of Peach Mango Pie

We actively manage the risk and compliance for all remittances done using our services. There are times when a transaction is held by compliance due to a check put into our system. Our compliance team does work very closely with the customers to collect any additional documentation as may be required, to quickly process the transaction.

From a perspective of customer account security and financial industry best practices, although your account does not have any money placed with us, we believe that this set-up ensures that there is a tight control on your account. We monitor the amounts remitted through us and incase the annual amount remitted crosses this limit, our compliance team would interrupt the transaction to check with you, on the same.

The time to deliver, is the time you will observe alongside the exchange rate. This in an indicative time to deliver based upon the holidays, working hours of local and global banks as well as the underlying product we are using to deliver the money to your account.

With dynamic routing, we offer multiple exchange rate options to our customers. The Quickest Delivery as the name suggest, is the faster time to delivery to beneficiary account.

This rate may, may not be the best rate or best effective cost to you as a customer, so do consider the impact of the cost it has on you.

With dynamic routing, we offer multiple exchange rate options to our customers. The Best Effective Rate for a customer keeps in mind the impact of the exchange rate and the Transaction Fee charged – computing effectively, the best COST to you as a customer.

This rate may, may not be the fastest to deliver to your beneficiary, so do consider the impact of the time factor when choosing this rate.

Al Mulla Exchange offers free group life insurance coverage to our customers. No premiums to pay, no policies to fill, just do a remittance transaction. It’s as simple as that.

KD 1,000 Policy

All customers below the age of 65 years, who do transactions are eligible for a KD 1,000 group life insurance policy which is valid for 30 days from the date of the transaction. The transaction can be at a branch or on the online / app platforms.

There are two ways to unlock your account.

1. Wait till 12 midnight, as we reset all locked accounts at midnight, local time.
2. On the next day, rather than trying to again log in, use the Forgot Password flow to reset your password and prevent getting your account locked again.
3. Alternatively, call our customer care executive at + 965 1840123 to make a request to unlock your account.
4. Once unlocked, please try to log in again.

This may occur when you are initiating a remittance transaction, when you are trying to add a new beneficiary or trying to enable/disable a beneficiary

1. Click “Send OTP”.
2. You will receive an OTP on your mobile.
3. Please enter OTP and verify to be able to do remittance successfully.

Go to Profile Details and Update your security questions and answers.

You can follow the steps below to reset online account password.

1. Go Al Mulla Exchange Website (www.almullaexchange.com).
2. Click Remit Online. The login page appears.
3. Click Forgot Password button.
4. Enter Civil ID and click Send OTP. An OTP will be sent to your registered mobile number via SMS.
5. Enter OTP and click Reset Password.
6. Enter new password and re-enter the new password.
7. Click Submit. You have successfully changed your password.
8. You can login with your new password.